Privacy Policy

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Privacy Policy

Effective Date: 1/28/2025

1. Introduction [Eleganza Fowers] ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and place orders online. By using our services, you agree to the terms of this policy.

2. Information We CollectWe collect the following types of personal information when you interact with our website:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment providers)
• Order history
• Any additional information you provide when contacting us

3. How We Use Your InformationWe use the collected information to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Improve our website and customer experience
• Send promotional emails (only if you opt-in)
• Ensure compliance with legal requirements

4. Information Sharing and Protection

• We do not sell, rent, or trade your personal information to third parties.
• We may share necessary information with trusted third parties that assist in order fulfillment, payment processing, and website operation. These parties are obligated to keep your information secure.
• We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

5. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Third-Party LinksOur website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.

7. Your Rights and ChoicesYou have the right to:

• Access, update, or delete your personal information by contacting us
• Opt out of promotional emails by using the "unsubscribe" link
• Request details about the data we hold about you

8. Children's PrivacyOur website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy PolicyWe may update this policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact UsIf you have any questions about this Privacy Policy, please contact us at: [Your Flower Shop Name]
[Your Contact Email]
[Your Contact Phone Number]
[Your Business Address]